Roles and Responsibilities
CUSTOMER SERVICE & ENGAGEMENT:
Welcome customer by greeting them & offering them assistance.
Directs customer by escorting them to racks, suggesting items.
Advise customer by providing information on products.
Help customer make selection by building customer confidence; offering suggesting and opinions.
REPORTING & RECORD KEEPING:
Documents sales by creating or updating customer records.
Sending daily sales report
Sending stock requisition report & stock on hand.
To maintain the KPIs of the store
MARKETING & PROMOTIONS:
Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
Effectively implementing all marketing & promotional activities of the brand.
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